Configuration questions, answered
Configuration is where you set fiscal50 up to match your business: the chart of accounts, general settings, your company logo and shipping address, locations and special categories for reporting, and historical reports imported from before you started. It also covers sub users and what each can see, month-end and year-end closing, adding companies, and approvals, scheduled activity and alerts. These questions explain what each setting does and when a change takes effect.
Approvals and user access · Month-end close · Multi-company accounting
- Chart of Accounts
- General Settings
- Sub Users
- Company Logo
- Historical Reports Setup (Import Historical Data)
- Locations & Special Categories
- Shipping Address
- Month End & Year End Closing
- Companies
- Approvals, Scheduled Activity & Alerts
Updated
Chart of Accounts
What is the difference between User Accounts and System Accounts?
User Accounts are your company's own accounts — added during setup, imported, or created by you. System Accounts are core accounts fiscal50 requires and posts to automatically, such as Accounts Receivable and Retained Earnings. Use the User Accounts and System Accounts buttons at the top of the screen to switch between the two views.
Can I change an account's parent from the Edit Account window?
No. The Edit Account window changes the name, number, expense/income category, and status. To change the parent account, use the SubAccount Of column on the list.
Can I change an account's name or number?
Yes. Click the Edit (pencil) icon, change the Account Name or Account Number, and click Update. System account names and numbers can be edited the same way.
Why can't I delete some accounts?
A dash (--) in the Delete column means the account cannot be deleted — typically because it is in use by transactions, has sub-accounts, or is linked to another part of fiscal50. System accounts can never be deleted. Mark the account Inactive instead.
General Settings
Do I need to click Save after changing a setting?
Not in Reports Configuration or Batch Job — changes there are saved as you make them. Approval setups are saved with the Save button in the Transaction Approval Setup window.
Do these settings affect every user?
Yes. The settings apply to your company as a whole, so every user on the account sees the same defaults.
Why can't I filter my reports by location or special category?
Enable Location & Special Category must be set to Yes. Your locations and special categories are then set up from the Configuration menu and can be used on transactions and report filters.
What is the "- Others" line under an account on my reports?
It comes from Show Ledger Self-Balance. When a parent account has amounts posted directly to it, reports show them on a separate line labeled with the parent's name followed by the text you set — "- Others" by default. Change the text in the Text box, or set the switch to No to hide the line.
What is a sub user?
Someone you invite to work in your company's fiscal50 books with their own email and password. They only see the parts of fiscal50 you turn on for them.
When is the invite email sent?
Only after you click Create user and send invite on the Review step, and only once both the user and their access have been saved.
What happens if I leave the screen before sending the invite?
Nothing is saved and no user is created. Checking that an email is available doesn't create anything.
Can I use an email address that's already used in fiscal50?
No. Each sub user needs an email address that doesn't already belong to any fiscal50 account. If you see "This email already belongs to a fiscal50 account", use a different address.
What is the company logo used for?
fiscal50 places it on the documents your customers see — customer invoices (screen, email, online page, and PDF) and checkout receipts.
I selected an image, but my logo didn't change. Why?
Selecting an image only shows it in the preview. Click Save to make it your company logo.
Can I see how my logo looks before saving it?
Yes. After you select an image, the Preview panel shows it. Save only when you are happy with it.
Will my new logo appear on invoices I've already sent?
Yes. The online invoice page and the PDF download always show your current logo, so customers see the new one the next time they open an invoice.
Historical Reports Setup (Import Historical Data)
What is a historical balance sheet in fiscal50?
A year-end snapshot of your balances for a fiscal year that ended before your books start date. It lets you keep and compare prior-year figures without entering those years' transactions.
Does uploading a historical balance sheet change my current books?
No. Snapshots are stored separately from your general ledger. They do not create journal entries or change any balances or your books start date.
Which years can I upload?
Completed fiscal years that ended before your books start date. The Fiscal year-end list shows only these year-ends, newest first.
Why can't I choose a year on or after my books start date?
Those years are already covered by the transactions recorded in fiscal50, so they come from your live books instead.
Locations & Special Categories
What is the difference between a location and a special category?
A location is where business activity happens, such as a store or branch. A special category is any other grouping you want to track, such as a department, project, or service line.
What does the number next to each tab mean?
It is how many locations or special categories you have.
Do I have to switch tabs before adding?
No. Both Add buttons are available at the top right whichever tab is open.
Why can't I choose a location or special category on my invoices?
The Enable Location & Special Category setting in Settings must be set to Yes, and the feature must be included in your fiscal50 plan.
Shipping Address
What is the Shipping Address setup for?
It stores your business's shipping addresses, such as offices and warehouses, so you can save each one once and reuse it.
Can I save more than one shipping address?
Yes. Click + Add Shipping Address for each location. All saved addresses appear in the list.
What is the Address Name?
A short name you give the address, such as Main Office, so you can recognize it easily. It is not part of the postal address itself.
Why don't I see the Address Name in the list?
The list shows the postal address details only. Open the address with the Edit icon to see its name.
Month End & Year End Closing
What does closing a month do?
It locks the month so no transactions can be created, edited, or deleted in it, and activates the next accounting period. It does not move any balances to retained earnings.
Who can add a company?
The main user of the account, while the main company has an active paid subscription with a saved card. Sub users and bookkeeper sessions cannot.
Why do I not see a multi-company discount?
The discount appears by itself when your account qualifies for one. There is nothing to enter; contact fiscal50 if you were expecting one.
Approvals, Scheduled Activity & Alerts
What do the categories Automated, User submitted, and Alert mean?
Automated items are transactions fiscal50 creates on a schedule, such as recurring invoices or depreciation. User submitted items are transactions entered by users that need approval. Alerts point out something that needs attention.
Why do my customer invoices need approval?
An approval workflow is set up for Approvals. Transactions of that type go to the approvers before they are completed.
Can I work through one type at a time?
Yes. Use the Type filter to show only one of the nine approval types.
Related
Related pages
Approvals and user access
Approval workflows, alerts and permissions by feature for every user.
Read moreMonth-end close
A checklist of what is pending, then locked periods.
Read moreMultiple companies
Run several companies under one login and switch in a click.
Read moreGetting started questions
Account setup, opening entries, QuickBooks migration, Gusto and Stripe.
Read moreDashboard and account questions
The dashboard, income dashboard, password, support, billing and subscription.
Read moreAccounting questions
Journal entries, all transactions, fixed assets and depreciation.
Read moreTry it in your own books.
Starter’s first month is free, with no credit card. Already a customer? Sign in and ask Fifty on any screen.
