Dashboard and account questions, answered
The fiscal50 dashboard shows one month at a time, with panels for receivables, payables and reports and shortcuts to the screens you use most, and the income dashboard sums up what came in. This page also covers your account: changing your password, getting help from fiscal50 Support, and billing and subscription, including what happens when you change plans and where to see your next invoice and payment history. These questions cover each of those screens.
Updated
Dashboard with Shortcuts
Which month does the dashboard show?
The current month by default. Use the month selector at the right of the month bar to choose another month.
What does the Open badge mean?
The month is open for transactions. A closed month is locked, so no transactions can be added to it.
Where are the shortcuts to add a customer or vendor?
In the ⋮ menu of the Receivables panel (Add Customer) or the Payables panel (Add Vendor).
Where are the Cash Flow and COGS Manufactured reports?
In the ⋮ menu of the Reports panel.
Income Dashboard
Can I compare this year's revenue with last year's?
Yes. Tick more than one year box on the Revenue chart. The Expense chart works the same way.
What does Book Value show?
What the business is worth on its books — what it owns minus what it owes.
What does Weekly Status count?
The new customers, invoices, and expenses added this week.
What is Total Cash – OCF?
Operating cash flow: the cash your day-to-day business brings in or uses each month.
Change Password
What are the password rules?
At least 8 characters, with lowercase and uppercase letters, a number (0-9), and a special character (! @ # $ % ^ & *).
Why can't I save my new password?
Check that your current password is correct, that your new password meets all four rules, and that New Password and Confirm Password match exactly. Use the eye icons to see what you typed.
When does my new password take effect?
As soon as you click Save. Use it the next time you log in.
I don't know my current password. What should I do?
Contact the fiscal50 support team through fiscal50 Support, or ask your account administrator for help.
fiscal50 Support
Can I request a new feature?
Yes. Create a support case and choose Feature Request as the nature of your issue.
What does Pending mean?
The case is waiting for the support team.
How do I find an older case?
Type a word from its subject or description in the Search box on the Support cases screen.
Which fields are required when creating a case?
Subject, the nature of your issue, and the description.
Billing & Subscription
How do I see which plan I'm on?
It's shown under Current Subscription on the Billing Details screen, with its price and billing frequency.
Will I be charged when I change plans?
Yes — fiscal50 charges according to your new plan. Upgrading is charged for the higher plan; downgrading lowers what you pay. Check Next Invoice and Payment History after the change.
When is my next charge?
The Next Invoice card shows the amount and date of your next charge.
I clicked Cancel Subscription by mistake. What should I do?
If the confirmation message is still open, click Close — your subscription is kept.
Related
Related pages
Pricing
Starter $5.50, Business $19.50, Business Pro $30.50 a month; first month of Starter free.
Read moreAll features
Every fiscal50 module in one index.
Read moreGetting started questions
Account setup, opening entries, QuickBooks migration, Gusto and Stripe.
Read moreConfiguration questions
Chart of accounts, settings, sub users, historical data, locations, closing, approvals.
Read moreReports questions
Financial statements, comparisons and analysis, customer and vendor reports.
Read moreTry it in your own books.
Starter’s first month is free, with no credit card. Already a customer? Sign in and ask Fifty on any screen.